Returns & Exchanges
At FARM Rio, we want you to be completely satisfied with your purchase. If your new pieces aren't a perfect fit, you can return or exchange eligible items within 30 days of the delivery date.
Start Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the garments are unworn and unwashed.
Print and Attach Label
Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy while we process your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing