Frequently Asked Questions
Everything you need to know about your colorful journey with us.
How long does shipping take for my order?
Standard shipping typically takes 3 to 7 business days within the continental US. International shipping times vary by destination and usually range from 7 to 14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that items marked as 'Final Sale' cannot be returned or exchanged.
How do I care for my FARM Rio pieces?
To preserve the vibrant colors and delicate fabrics, we recommend hand washing in cold water or using a gentle professional dry clean service. Always check the specific care label on your garment.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
How can I track my order status?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options via Afterpay or Klarna.